All service and repair services are provided only for equipment purchased from us
1. Equipment Assembly and Installation (extra charge)
We provide professional equipment assembly and installation services according to customer preferences. The service includes the full installation process – from equipment assembly to final start-up, adjustment, and testing.
Experienced specialists ensure the highest quality of work and adhere to all safety standards. After completing the installation, we carry out a thorough inspection of the equipment and systems to ensure smooth operation.
If needed, we prepare clear usage instructions and train customers on how to use the equipment correctly, efficiently, and safely.
The price for assembly and installation services is usually indicated next to each product, or otherwise agreed individually with the customer. Please contact us by phone.
2. Periodic Preventive Maintenance (extra charge)
One of the most common causes of wear or malfunction of fitness equipment is the accumulation of dirt and dust not only on the surface but also inside the equipment. To prevent such issues, we disassemble, thoroughly clean, and reassemble the equipment.
Depending on the type of fitness equipment, it is necessary to regularly lubricate moving parts and mechanisms to maintain smooth operation. Our specialists perform this service using only verified and manufacturer-recommended lubricants.
Over time, belts or cables inside the mechanisms may loosen, so they must be regularly tightened. Our experienced specialists will do this professionally – improper tightening can easily damage the equipment.
3. Warranty Service and Repair (free during the valid warranty period)
Warranty service and repairs are provided only if the equipment has been used according to the user manual and warranty conditions have not been violated.
The device is replaced with an identical model if the defects that appear during the warranty period cannot be repaired. Refunds are only provided if replacement is not possible.
In case of warranty claims, the seller is responsible for organizing and covering the transportation costs to and from the service center.
The customer is responsible for safely packaging the product for transport. If the product is delivered without proper packaging, the seller is not responsible for mechanical damages during transportation.
If the fault is not confirmed or if the fault is non-warranty, the customer covers all diagnostics and repair costs according to UAB "Sporto technika" service rates.
4. Non-Warranty Equipment Repair (extra charge)
After inspecting and diagnosing the faulty equipment, our specialists determine the cause of the fault, the time required for repair, and provide a preliminary cost estimate.
Sometimes more complex system tests are required, but diagnostics are usually completed within 2–5 business days.
Upon customer approval, repair works are performed. If the repair is not possible, the faulty parts are replaced with new ones. Ordering and receiving spare parts from the manufacturer may take up to 60 calendar days.
In the case of complex faults, repaired equipment may be tested for up to 24 hours. A 6-month warranty is provided for the completed repair work and replaced parts.
Standard Technical Service Price List
Before starting technical work, a €100 advance payment may be required, which will later be partially refunded or included in the final price.
- Periodic preventive maintenance: €80/hour (travel time to the customer is included);
- Fault detection – diagnostics: €140/hour (travel time to the customer is included);
- Equipment repair and part replacement: €140/hour (travel time to the customer is included).
- Equipment transportation from the client to the service center – from €60 one way (price depends on weight and dimensions).
*All prices include VAT. Invoices are issued for all completed works.
All service and repair services are provided only for equipment purchased from us