1. General provisions
1.1. The purpose of these purchase rules, with the documents and other information specified in them, is to provide UAB "Sporto technika" electronic stores www.SportoTechnika.lt, www.SportaTehnika.lv, www.SpordiTehnika.ee to buyers and other persons, information about the sold goods and conditions of purchase of services.
1.2. Terms used in these UAB "Sporto technika" rules, which are indicated by a lowercase or uppercase letter, are indicated in the singular or plural form, have the following meanings in these rules:
1.2.1. Seller - commercial activity entity UAB "Sporto technika", legal entity code 300135944 registered in the Republic of Lithuania, VAT taxpayer code LT100014451817, registered office address J. Jasinskio st. 1, LT-01400 Vilnius.
1.2.2. www.sportotechnika.lt, www.sportatehnika.lv, www.sporditehnika.ee – electronic store.
1.2.3. Buyer - an active natural or legal person who buys goods in an electronic store.
1.2.4. Rules - these rules for the purchase of goods in the online store together with the specific links to the informational sections contained in them, which are an integral part of the Rules.
1.2.5. Party – Buyer or Seller, each individually, and together may be referred to as the Parties.
1.2.6. Goods – goods and services offered in the electronic store or purchased by the Buyer.
1.2.7. Contract - the contract concluded between the Buyer and the Seller regarding the purchase of Goods.
1.2.8. Privacy Policy - Buyer's personal data processing, storage and storage in the electronic shop rules.
1.3. These Rules are mandatory when concluding Contracts between the Seller and the Buyer for the purchase of Goods or Services. The buyer, before deciding to place an order for Goods or Services in the online store www.SportoTechnika.lt, www.SportaTehnika.lv, www.SpordiTehnika.ee, must carefully read these Rules and all references to informational sections provided in them. The Buyer is responsible for not familiarizing himself with the Rules.
1.4. The rules are an integral part of the Agreement, which determine the rights and obligations of the Buyer and the Seller. The buyer must agree to the Rules and the Privacy Policy. If the Buyer refuses to read and agree to the Rules and the Privacy Policy, the Buyer cannot complete the purchase of Goods or Services and conclude the Agreement.
1.5. The seller has the right to change the Rules. The Buyer is recommended to review the Rules before each order, in order to make sure that he understands all the terms of the conclusion of the Agreement and whether he agrees with all the terms. The Buyer will be informed about the update of the Rules when purchasing the Goods for the first time after the publication of the new Rules.
1.6. The buyer must familiarize himself with the Privacy Policy published by the Seller. Regarding the rights related to the processing of personal data or disagreement with the processing, the Buyer can contact the Seller according to the procedure specified in the Privacy Policy.
2. Ordering goods, concluding a contract
2.1. The buyer can order goods or services in the electronic store.
2.2. Photos of the Products presented in the electronic store are informative and illustrative in nature. The actual appearance of the goods may differ due to the screen resolution or color distortion of the Buyer's device used to place the order. The Seller strives to provide illustrative images of the Product that correspond to reality as much as possible, but the Buyer understands that the Product may differ in reality. Product packaging may also differ from what is pictured.
2.3. Products presented in the online store are available. In the event that the Seller no longer has the opportunity to provide the Buyer with the goods he ordered, the Buyer is immediately informed of this by e-mail specified by the Buyer or by other means and the execution of the Buyer's order is terminated. The Buyer clearly confirms that he understands that the Product order can be canceled and the money for the Product order returned to the Buyer, if the Seller cannot deliver the Product to the buyer due to obstacles beyond the Seller's control.
2.4. Products can be ordered by:
2.4.1. Active natural persons who have reached the age of 18 (eighteen);
2.4.2. natural persons between 14 (fourteen) and 18 (eighteen) years of age, with the consent of their parents or guardians (except for emancipated persons);
2.4.3. legal entities.
2.5. By agreeing to the Rules, the Buyer confirms that he can shop in the online store.
2.6. The buyer fills in all the mandatory fields for the submission of the Product order and carefully checks all the specified information required for the submission of the Product order.
2.7. The moment of conclusion of the contract is considered when the Buyer, after choosing the Product (and/or additional service), forms a shopping cart, completes all the steps of submitting the Product order, selects the method of payment for the Product order and after agreeing to these Rules, clicks on the "Confirm order" link . After the Buyer places an order for the Product, a detailed e-mail is sent with confirmation of receipt of the Product order.
2.8. Confirmation of the Buyer's order of Goods means that the order is started and the possibility of delivery of the Goods is checked. After checking the possibility of delivery and preparing the order, the Seller confirms the order by sending an email confirming the order and sending the Product to the address specified by the Buyer.
2.9. VAT invoice - the invoice for the Product is sent to the e-mail specified by the Buyer. VAT invoice - the invoice is issued on the date of the delivery of the Goods to the courier or the day of collection of the Goods at the place of collection.
2.10. If the Seller does not have the opportunity to fulfill the Product order (due to the lack of Product balance, the refusal of the Product supplier to provide the Product or due to a possible error in specifying the Product price in the online store, the Seller immediately informs the Buyer by the phone number or e-mail indicated by him that the fulfillment of the order is not possible. The Seller thus case, immediately, but no longer than within 7 (seven) working days, returns the money paid for the Product to the Buyer.
3. Payment procedure and terms
3.1. The price of the product is indicated in the online store next to the product description. The prices of the goods are indicated with the amount of VAT valid at the time of ordering the goods. The price of the product does not include shipping costs. Delivery prices and conditions are specified in the Delivery Information section.
3.2. The price of the Product cannot be changed after the confirmation of the Product order, except in cases where, despite the Seller's reasonable and maximum efforts to ensure the correctness of the prices at the time of the Product order, the Product price has changed due to technical errors in the electronic store's information systems, obvious errors of oversight or other reasons beyond the Seller's control objective reasons (which can be proven). In this case, the Seller, before confirming the order of the Product, informs the Buyer in writing and offers the Buyer to order the Product at the correct price or to cancel the order of the Product. If the Buyer does not agree to purchase the Product at the new price, the Buyer may cancel the order by informing the Seller about this within 3 (three) working days. The order for the product is not processed until the Buyer's response is received. Upon cancellation of the Product order, the Buyer shall be refunded the entire amount paid for the order immediately, but no later than within 7 (seven) working days.
3.3. The product order can be paid for:
3.3.1. electronic banking;
3.3.2. by payment order;
3.3.3. in cash or bank card upon delivery;
3.3.4. using the consumer credit service provided by leasing companies.
3.4. Additional fees are not calculated when paying by electronic banking. When paying via electronic banking, the bank may additionally deduct a fee equal to the transaction fee within the bank.
3.5. Additional fees are not calculated when paying by bank transfer. When paying by bank transfer, the bank may additionally deduct a fee equal to the transaction fee within the bank or to another bank, depending on which bank the Buyer uses.
3.6. The term for the delivery of the goods begins to be calculated when the Seller confirms the possibility of fulfilling the order and begins its execution, and after:
3.6.1. The seller receives payment for the Product;
3.6.2. The seller receives confirmation of the provision of financing;
3.6.3. the order of the Product is confirmed when the Buyer chooses the payment method - in cash.
3.7. More detailed information about payment methods and fees is available in the section Payment methods.
4. Delivery of goods
4.1. The goods can be delivered to the Buyer in one of the following ways:
4.1.1. delivery via courier service;
4.1.2. collection at the addresses published in the section About us / Our contacts (Before after prior agreement with an employee of the company).
4.2. After choosing the delivery of the package through the courier service:
4.2.1. the package is delivered to the door of an apartment building or an individual house. The services of unloading and carrying goods are not included in the price of delivery of the goods and are ordered if the service is accepted at the time of ordering before payment for the goods. If the delivery service is not accepted at the time of ordering, it is necessary to coordinate with the company employee through the contacts indicated in the section About us / Our contacts . In the cases specified by the seller, the goods carrying and unloading services are additionally paid for at the expense of the buyer.
4.2.2. The buyer undertakes to indicate the exact place of delivery. The goods are accepted by the person who placed the order for the goods, who has submitted a document confirming personal identity. If the order for the Product is made in the name of the Buyer, but the Buyer does not have the opportunity to receive the product, the person authorized by the Buyer to accept the Product must be specified in the Product order. If the Product is delivered to the address specified by the Buyer, but the Buyer does not have the opportunity to receive the Product himself, the Buyer does not have the right to make claims to the Seller regarding the delivery of the Product to an unauthorized person.
4.2.3. If the "cash" method of payment for the Product is also selected, it is necessary to have the exact amount of the Product order at the time of delivery of the Product. If the buyer does not have the exact amount, the courier has the right to refuse to deliver the Product. Redelivery of the Product is charged at the same amount as the original delivery.
4.3. Current information is always available in Delivery Information.
4.4. After choosing to pick up the order at the warehouse addresses specified in the section About us / Our contacts:
4.4.1. The goods must be collected within 3 (three) working days after the Seller informs the Buyer by e-mail that the Goods are ready for collection;
4.4.2. The product is picked up by the person who placed the order for the Product, or the person specified (authorized) by the person who placed the order for the Product, who has submitted a document confirming personal identity.
4.5. Delivery terms are indicated next to the description of each Product. The terms indicated by the seller are preliminary. The seller cannot guarantee that the Goods will be delivered within the specified terms in all cases without exception. In exceptional cases, the order deadline may be extended by an additional 1-7 working days, but the employee responsible for such an exception informs the Buyer by phone or e-mail. by post The preliminary deadline for the delivery of the Goods, among other things, does not apply in cases where the Seller does not have the Goods in stock and immediately informs the Buyer about the shortage of the ordered Goods. By agreeing to these Rules, the Buyer expressly declares and agrees that in exceptional cases the delivery of the Goods may be delayed. The Seller undertakes to coordinate other delivery conditions with the Buyer.
4.6. The goods are delivered on the territory of Lithuania, Latvia, Estonia, including Curonian Spit, Estonian islands. Delivery conditions to the Curonian Spit and Estonian islands are specified in the section Delivery Information.
4.7. If more than one Product is ordered, the Products may be delivered at different times. Additional delivery fee is not applicable in these cases.
4.8. The risk of accidental damage and loss of the goods passes to the Buyer from the moment of handing over the goods.
4.9. If the Goods cannot be delivered to the Buyer or the Buyer does not pick up the goods within the set deadline and the Buyer has paid for the Goods in advance, the Seller contacts the Buyer and agrees on other delivery conditions. If it is not possible to agree on other terms of delivery with the Buyer (or the Buyer still does not pick up or accept the Goods), the order of the Goods is canceled and the money paid for the Goods is returned to the Buyer, except for the losses incurred by the Seller due to the delivery of the goods, refund and other incurred costs of canceling the order.
4.10. At the moment of delivery of the goods, the Buyer, together with the Seller or his authorized representative (representative of the courier transport company), must check the orderly condition of the package. If a violation of the package of the shipment is detected, the Buyer or the Buyer's representative must fill out a special package inspection report, in which he indicates the violations found and records them. Also, the Buyer must notify the e-store employee using the contacts specified in the section About us / Our contacts about the received damaged package as soon as possible. A day after receiving the goods and without reporting the damaged packaging, the company refuses to accept the claim and it is considered that the shipment or packaging is not damaged.
4.11. The Buyer's rights and obligations related to the acceptance and quality control of the Goods are additionally specified in the section Delivery Information.
5. Product quality and warranty
5.1. The seller guarantees the quality of the Goods (quality guarantee according to the valid laws of the Republic of Lithuania). The product complies with the contract of sale of the product if:
5.1.1. The product corresponds to the description of the product provided by the seller;
5.1.2. The product meets the usual quality requirements applicable to the same kind of products;
5.1.3. The product has the properties that the Buyer could reasonably expect, i.e. i.e. which are necessary for the Product to be used for its normal or special purpose;
5.1.4. The quantity, size or weight of the sold Goods comply with the terms of the Agreement.
5.2. The Seller is not responsible if the real size, shape, color of the Product does not correspond to the used image of the Product due to the technical rendering characteristics of the technical equipment used by the Buyer, which displays the Product at the time of its order. The buyer must follow not only the image of the Product, but also familiarize himself with the description of the Product in detail.
5.3. The quality guarantee provided by the Seller does not limit or restrict the rights of the Buyer in relation to low-quality goods. Detailed information about the product warranty is available in the section Warranty Obligations.
5.4. If the contract for the purchase and sale of goods with digital elements provides for the continuous provision of digital content or a digital service for a certain period, the Seller is responsible for defects in the digital content or digital service that arise or become apparent within two years from the delivery of the goods with digital elements .
5.5. Defects of the goods are eliminated, defective goods are exchanged and returned based on the requirements of the legal acts of the Republic of Lithuania and these Rules.
5.6. If the sold Product is of poor quality, the Buyer has the right, at his option, to demand that the Product be repaired (repaired) or replaced with a Product of suitable quality, except in cases where the requirement cannot be fulfilled or the Seller would incur disproportionate costs as a result compared to the costs of fulfilling another requirement, taking into account all circumstances, including:
5.6.1. The value of the product, if the product has no defects;
5.6.2. Significance of product defects (non-conformity);
5.6.3. whether the application of a different requirement would cause inconvenience to the Buyer.
5.7. The Seller has the right to refuse to ensure the proper quality of the Product if the Product cannot be repaired or replaced or if the Seller would incur disproportionate costs as a result, taking into account all the circumstances, including those specified in Clause 5.6 of the Rules.
5.8. The Buyer has the right to demand a reduction in the price of the Product or to terminate the Agreement, if:
5.8.1. The Seller has not repaired or replaced the product, or the repair or replacement of the Product does not meet the requirements set forth in Clause 5.6 of the Rules, or the Seller, in accordance with Clause 5.7 of the Rules, has refused to ensure the proper quality of the Product;
5.8.2. Deficiency of the Product occurred, although the Seller tried to ensure the quality of the Product;
5.8.3. The defect of the Product is fundamental, disproportionately limiting the possibilities to fulfill the Buyer's requirements to repair (repair) the Product or to replace it with a Product of suitable quality.
5.8.4. The Seller indicates or it is clear from the circumstances that the Seller will not ensure the proper quality of the Product within a reasonable period of time or this will cause significant inconvenience to the Buyer.
5.9. The Buyer can express his/her choice regarding the exercise of rights related to the purchase of Goods of inappropriate quality only by simultaneously returning the Goods to the Seller.
5.10. The buyer cannot terminate the Agreement if the defect of the Product is minor.
5.11. If the Buyer has purchased a Product of inappropriate quality (the Product is broken, does not work, etc.), the warranty repair of the Product is carried out free of charge, and the Seller bears the costs of returning the Product for warranty repair or replacement.
5.12. The Buyer has the right to suspend the payment of the price of the Product or its part until the Seller fulfills the Seller's obligations set out in this part of the Rules.
5.13. The Buyer, in order to exercise the rights set forth in this part of the Rules, must notify the Seller of non-compliance with the Product's quality requirements no later than two months from the date of detection of the non-compliance.
5.14. Warranty repairs are carried out by authorized service centers. When submitting the Product for warranty repair, it is sufficient to have the purchase document or a completed warranty sheet (if it is required for a specific product). Information about warranty service is available in the section Warranty Obligations.
5.15. In the event of questions regarding the unsuitability of the Product's quality, the Buyer may contact the responsible persons of UAB "Sporto technika" through the contacts indicated in the section About us / Our contacts.
5.16. In the event that the product purchased in the online store broke down during the warranty period and the Buyer's claim was submitted to the Seller for repair, but it is determined that the Product is irreparable, the authorized service returns the Product and issues a certificate confirming this fact to the Buyer. The Buyer, who has submitted this certificate to the Seller, has the right to demand the replacement of the Product for another identical or any similar suitable product, or UAB "Sporto technika" undertakes to return the money paid. The scanned certificate must be sent to the responsible employee using the contacts specified in the section About us / Our contacts, and agree on the further procedure of product exchange or refund.
5.17. The Buyer can exercise the right to return goods of inadequate quality during the quality guarantee term specified in the Product purchase document.
5.18. The money for the Product of inappropriate quality is returned to the Buyer within 14 (fourteen) days from the submission of the request for a refund and the return of the Product to the Seller or after the Buyer provides evidence that the Product was sent to the Seller. If the Product is not returned to the Seller, the period of 14 (fourteen) days is calculated from the day of the actual return of the Product to the Seller. By agreeing to the Rules, the Buyer agrees that the money will be returned to the bank account, unless the Buyer and the Seller agree otherwise.
5.19. Money is not returned for Goods that have been intentionally or negligently damaged or have been misused outside of their intended purpose or usage rules.
5.20. Conditions for the return of goods of inappropriate quality for specific goods can be specified in the warranty vouchers provided with them.
5.21. If the Buyer did not receive the Goods that the Buyer ordered, the Buyer must immediately, and not later than within 2 working days, inform the Seller about this via the contacts specified in the About us / Our contacts. The seller immediately takes the goods at his own expense and replaces them with the goods ordered by the buyer. If the Seller no longer has the ordered Goods, the Seller returns the money to the Buyer no later than within 14 (fourteen) days.
6. Right to withdraw from the contract
6.1. The Buyer has the right, without giving a reason, to cancel the Agreement within 14 (fourteen) calendar days from the conclusion of the Agreement, by notifying the Seller in writing and to return the Product of suitable quality.
6.2. Possible return of Goods of suitable quality means that the Buyer, after changing his mind during the aforementioned period of 14 calendar days or for other reasons, decides to refuse the Goods, has the right to inform the Seller, refuse the Contract and recover the money paid, in the following order:
6.2.1. The Buyer has the right to withdraw from the sales contract by notifying the Seller in writing within 14 (fourteen) calendar days from the day of delivery of the Product. The Buyer must return the product to the Seller at his own expense within 7 (seven) calendar days from the submission of the notice to the Seller regarding the termination of the sales contract;
6.2.2. The Buyer does not have the right to use the specified right to withdraw from the contract if the Buyer has entered into one of the contracts listed in Article 6.22810, Part 2 of the Civil Code of the Republic of Lithuania.
6.2.3. If the Buyer exercises the right to withdraw from the contract, when the item is fully or partially paid for in accordance with the consumer credit agreement concluded for that purpose by the Seller and the Buyer or by the Seller and a third party, then that consumer credit agreement must be terminated without any additional obligations to the Buyer.
6.3. The Buyer expresses his desire to withdraw from the Agreement in writing by sending a message to the Seller in the section Return / Exchange of goods. The seller confirms receipt of the message. The refund request contains detailed order information: order number, date, product, price, delivery date, invoice for refund. In the event that the money is returned not to the buyer's account, but to another person's account, it is mandatory to present the authorization issued by the Buyer to the third party to accept the returned money.
6.4. The goods are returned to the warehouse at the address indicated in the section About us / Our contacts or at another address specified by the Seller. If the goods are not returned by direct delivery to the specified office, the Buyer must choose to return the goods through a courier service, ensuring that the Goods are returned to the Seller. The Seller warns that the bus parcel service or the post office does not deliver the parcels to the final addressee (the Seller), so the Product must be delivered either through a courier service or by delivering the Product directly.
6.5. When canceling the contract and returning quality Goods, the Buyer must comply with the following conditions:
6.5.1. The returned Product must be in its original, neat packaging;
6.5.2. The product must be unused and undamaged by the Buyer;
6.5.3. The product must not have lost its commercial appearance (labels intact, protective film not torn off, etc.);
6.5.4. the returned Product must be of the same configuration as the one received by the Buyer;
6.5.5. when returning the Product, it is necessary to present its purchase document, warranty card (if it was issued);
6.5.6. A completed Product Return Form approved by the Seller must be submitted to the Seller in the section Return / Exchange of goods.
6.6. If the Buyer cancels the Contract, all money paid for the Goods only, excluding delivery costs, will be returned. If only a part of the Goods is returned, the delivery costs will be refunded only if the remaining Goods of the same Goods order, when purchased only, would be charged a lower rate than the rate applied when purchasing the Goods together with the returned Goods and only to the extent that is equal to the difference in the aforementioned rates .
6.7. The Seller has the right to deduct the amount of the additional discount granted from the amount returned to the Buyer, if the Buyer takes advantage of the additional offer discount and later canceled the order (returned) at least one high-quality Product from the offer to which the discount was applied.
7. Exchange of goods of suitable quality
7.1. The Buyer, within 14 (fourteen) days from the day of acceptance of the Product, can replace the purchased Product with similar Products of different dimensions, shape, color, model or completeness. If a price difference occurs due to the exchange of Goods, the Buyer must pay the price difference to the Seller. The Buyer expresses the wish to exchange the Product by filling in the form Return / exchange of goods.
7.2. The buyer can use his right to change the unsatisfied Product (due to the shape, size, color, model or completeness) based on the Resolution of the Government of the Republic of Lithuania on 11.06.2001 No. 697 (revision of Resolution No. 738 of 22.07.2014) approved by the "Retail Trade Rules" (hereinafter - Retail Trade Rules).
8. Buyer's and Seller's rights and obligations
8.1. Buyer:
8.1.1. has the right to shop at www.SportoTechnika.lt, www.SportaTehnika.lv, www.SpordiTehnika.ee in accordance with these Rules and the laws of the Republic of Lithuania.
8.1.2. has the right to enter into the Agreement or to refuse it, to replace or return a quality Product in accordance with the procedure established by these Rules and legal acts of the Republic of Lithuania;
8.1.3. has the right to the defense of violated rights after purchasing a low-quality Product;
8.1.4. undertakes to provide only correct and detailed data necessary for ordering the Product when submitting the Product order, to update the data immediately if they change;
8.1.5. undertakes to honestly and correctly use the services provided by UAB "Sporto technika". The Seller has the right to limit the Buyer's right to use the Buyer's environment without prior notice if it detects unfair or illegal actions of the Buyer;
8.1.6. must settle with the Seller for the purchased Goods and services;
8.1.7. must comply with the requirements of these Rules and legal acts of the Republic of Lithuania.
8.2. Seller:
8.2.1. has the right to change these Rules, the functions of the electronic store, the supply, scope, and nature of the electronic store's goods. If the Buyer does not agree with the Seller's changes, the Seller has the right to cancel the order;
8.2.2. has the right to cancel the order if the Buyer, having chosen the payment method via electronic banking or bank transfer, does not pay for the Goods within 7 (seven) working days;
8.2.3. has other rights provided for in these Rules, other local acts adopted by the Seller and legal acts of the Republic of Lithuania;
8.2.4. undertakes to make efforts to fulfill the Buyer's order in a timely manner;
8.2.5. undertakes to provide all necessary information;
8.2.6. respect the Buyer's privacy, process the Buyer's personal data only in accordance with these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania;
8.2.7. undertakes to offer the Buyer another Product after informing the Buyer in advance, if it is unable to provide the Buyer with the Ordered Product. If the Buyer refuses to accept another Product, whose characteristics are as similar as possible to the ordered one, the Seller undertakes to return the money paid to the Buyer within 7 (seven) working days and cancel the order.
9. Responsibility
9.1. The buyer is responsible for all his actions performed using the electronic store, including responsibility for his personal data, their storage and/or transfer to third parties. The Buyer assumes responsibility for the use of the Buyer's environment by third parties. If third parties join the Buyer's environment, the Seller considers such a person to be the Buyer.
9.2. The Seller is released from any responsibility in cases where the Buyer incurs losses due to the fact that the Buyer, despite the recommendations and instructions of the Seller, did not familiarize himself with these Rules and the informational links specified in them, the Privacy Policy or other documents specified in these Rules, although such an opportunity was not restricted to him in any way.
9.3. For the Agreement concluded in the online store www.SportoTechnika.lt, www.SportaTehnika.lv, www.SpordiTehnika.ee, the parties are responsible in accordance with the procedure established by the legal acts of the Republic of Lithuania.
9.4. The seller sells goods for home and professional use in the online store. The Buyer undertakes not to use the home use of the Goods sold for commercial, business or service purposes and the Seller shall not be liable for any loss of profit, business loss, business disruption or loss due to lost business opportunity of the Buyer.
9.5. The Seller is not responsible for the information provided by other persons on the websites, even if the Seller's electronic store contains links to the websites of other persons.
10. Information
10.1. Notifications specified in these rules are sent in writing, also means sending electronic letters. The Seller sends all notices to the Buyer via the e-mail address or phone number specified at the time of placing the order.
10.2. The buyer must send all messages to the seller only to the contacts specified in the section About us / Our contacts, or by using the designated inquiry form. Material notifications submitted through contacts other than those specified, in a language other than the official state language (Lithuanian in Lithuania, Latvian in Latvia, Estonian in Estonia), or not in compliance with the established procedure, may be considered improperly submitted, and their review period shall commence from the moment of receipt of a properly submitted notification.
10.3. The Seller shall respond to significant emails and inquiries submitted via online forms as soon as possible, but no later than within 5 (five) business days, excluding the day of sending or receiving the message.
11. Product sorting and ranking
11.1. In the electronic store, the Products are presented from the cheapest to the most expensive automatically, and the Products that we do not have this year are at the end of the list.
11.2. In the electronic store, the Seller does not sort or rank the Goods according to advertising paid for by the suppliers of the Goods or other interested third parties.
12. Force majeure
12.1. The Seller shall not be liable for non-performance or late performance of the Agreement or any obligations under the Agreement, if such non-performance or delay is due to events beyond the Seller's control (force majeure).
12.2. Event outside Seller's control means any act or event beyond Seller's reasonable control (force majeure).
12.3. In the event that an event beyond the Seller's control occurs that affects the proper performance of the Seller's obligations under the Agreement, the Seller will immediately inform the Buyer, and the performance of the Seller's obligations arising from the Agreement will be suspended and the deadline for the fulfillment of obligations will be extended for the duration of the events beyond the Seller's control.
13. Other provisions
13.1. These Rules can be unilaterally changed by the Seller. If the Buyer continues to use the online store after the Rules have been changed, it is considered that the Buyer agrees with the updated Rules.
13.2. These Rules apply to any Contract concluded between the Buyer and the Seller.
13.3. The buyer has the right to make a claim to the seller regarding the purchased Goods and/or services in accordance with the procedure established by the legal acts of the Republic of Lithuania.
13.4. In the event that the Buyer does not agree with the Seller's response to the Buyer's written claim, the Buyer (natural person, consumer) can submit their request/complaint about the purchased item to the State Consumer Rights Protection Service - or fill out the application form on the EGS platform.
13.5. These Rules are governed by the law of the Republic of Lithuania.
14. Date of last edit: 12/12/2023
This text was translated using automatic translation. The original document is in Lithuanian: Pirkimo taisyklės / Pirkimo sąlygos.